Kitting is aimed at accommodating your business’s desire to offer your customers a bundled package. When your orders require our fulfillment center associates to specifically arrange the items in that order, it would need to go through the kitting process. Examples include:
- Multiple component pieces are separate at inventory arrival and need to be assembled or put together.
- You would like us to prepare the inventory in a particular way for your customers.
Note: You will receive an automatic reorder notification from our system
Create a Kitting Request:
Citi Fulfillment LLC kitting pricing will be quoted upon request based on number of items and kitting requirement details.
Important Notes:
- Your component pieces and end kitted products – How to sync products to shiphero
- Kitting requests must be self-contained, meaning all items noted in the request are provided by the merchant, and are ready to use.
- We do not provide zip lock bags, clear plastic, or other materials.
- If you do want us to use standard dunnage materials (brown paper, Geomi, or bubble wrap) please note this in the request. We can also provide Citi Fulfillment LLC standard packaging materials (boxes, mailers, poster tubes, etc.). Charges may apply for packaging materials used within the kitting request.
- Kitting SLA: For kitting requests up to 500 kits total, Citi Fulfillment LLC has a 5 business day SLA.
- If a fulfillment center does not have the ability to complete a kitting order because it asks for supplies we do not carry or is requesting something we cannot perform (soldering parts, items do not fit in client provided packaging, etc), we will reach out to the merchant for instructions. This will nullify the 5 day SLA and can result in extended delays. This will also apply to kitting orders that have instructions that are unclear or missing components.
You will need to specify an action to perform for each item in the kit by selecting actions from the drop down in each step. Please see a list of Citi Fulfillment LLC ’s supported kitting actions at Kitting Form
Once actions, items, and extra information have been filled out via our form, your account representative will contact you with a quote for your kitting project.
Supported Citi Fulfillment LLC Kitting Actions
- Construct my box/packaging
- Place an item inside my kit
- Place item in Citi Fulfillment LLC packaging
- Affix my sticker/label/barcode to an item
- Affix a Citi Fulfillment LLC -printed sticker
- Exact positioning requested for sticker/label/barcode
- Remove item from package
- Remove packaging or an insert
- Add my dunnage to the kit
- Add Citi Fulfillment LLC paper dunnage to the kit
- Construct my box divider/insert
- Wrap my item
- Seal an item shut with tape/sticker
- Perform inspection of an item
- Change Item SKU to kit SKU
