Note: Before reaching out to our Vendor Management team, please look through the Citi Fulfillment LLC Help Center for an answer to your question by searching our knowledge base or browsing through our categories and articles.
You can reach our Merchant Care team via:
Email:
You may simply email Support@Citifulfillment.com to create a case with the Merchant Care team. Once you send the email, you will receive a confirmation email with a case #, which you should use for reference! Someone from our Merchant Care team will reach back out to you within 2 business hours.
Call:
You may call our support line, PHONE NUMBER, between the hours of 9AM – 5PM CST, Monday through Friday! A member from our Merchant Care team will be able to assist you real-time!
